Visitor Restrictions - COVID 19

WMH Visitor Restrictions - Updated 6/25/2020

Having access to loved ones is crucial to the wellbeing of our patients. Our staff have been committed to connecting family and friends to their loved ones any way possible - by phone, email, text, even Skype and Facebook. We are working hard to strike a balance between the emotional needs of our patients and the health and safety of all patients, staff and our community.

We appreciate the patience and understanding of our patients and their loved ones, as we navigate this challenging situation. We continue to ease visitor restrictions as we are able based on State of Michigan Executive Orders, medical guidance and mandated social distancing requirements for healthcare facilities.

Important Considerations for approved visitors:

  • All visitors must screen negative for COVID-19 at entry to main hospital.
  • All visitors must wear a simple mask upon entry and during entire time in hospital; as well full PPE as necessary if visiting patients on isolation precautions.
  • Visitor must stay in room and not walk halls or other areas of the hospital, including the cafeteria. Visitor may come and go but must be screened at each entry.
  • Individuals 65 and older may be at higher risk of death and/or complications from the COVID-19 virus.

These visitor guidelines are based on State of Michigan Department of Health and Human Services requirements. The guidelines apply to most situations. There may be additional requirements. (Please contact the facility with specific concerns)

Outpatient surgery, please contact provider’s office. Department leadership will provide assistance with visitation approval.

Visitors will not be allowed to visit inpatient areas in the main hospital building (Medical Surgical and ICU – both 1st and 2nd floor).

Exceptions will be made if the visitor meets the following criteria:

  1. Necessary for the provision of care and/or support of activities of daily living such as sitting one on one, assisting with daily living needs, if the patient is undergoing a surgery or procedure, or if preparing for the family member to be discharged. The visitor will be one healthy person who has screened negative. This will be the only visitor allowed during the duration of admission and must stay in the room.
  2. Decision-making needs of patient - Durable Power of Attorney and (1) additional support person.
  3. End of Life Care / Comfort Care: For patients in this circumstance, 2 visitors screened visitors will be allowed at a time. They must remain in the patient’s room for the duration of the visit. These two visitors may switch out as much as necessary to allow for all family to visit. 

*All visitor allowances for Inpatient areas must be approved prior to arrival. Please contact the department you plan to visit.

*Visiting Hours: 1:00pm - 7:00pm, (7) days per week


According to Executive Order 2020-72, a minor is noted as a child under the age of 21 years old. (2) parents/guardian, may be visiting together or separately.


A laboring mother may have (2) labor support persons. After delivery, (1) significant other can be with patient. This individual must screen negative upon each entry to the building. Please note: OB staff may limit leaving and reentry to the unit based on the current situation and will communicate this to visitors.

The significant other of an expectant mother may attend the mother’s prenatal ultrasound in Radiology. 

Surgical Services – Outpatient Procedures

For the health and safety of all surgical patients, we urge patients coming in for outpatient procedures to come unaccompanied.

Visitors will be allowed for outpatient procedures if they meet the following criteria: serve as patient’s guardian or Medical Durable Power of Attorney, needed to assist patient with activities of daily living (ADL)

*Patients undergoing surgery or procedures who have significant need for a support person whom must remain in the patient’s room and leave the hospital as soon as possible after the procedure/surgery. 

**All visitors must stay in the room, not in hallways or cafeteria.

**Surgeon will call significant other with post-op report.

Emergency Department - One visitor is allowed to accompany patient.

  1. A Medical Durable Power of Attorney may accompany patient in the room for decision-making needs of patient. 
  2. If needed for Triage, a support person with knowledge of patient history or medication, etc.
  3. ED Team will consider any/all needs of patients requesting a support person. This will be considered on a case by case basis until community testing results support

LTC – No visitors permitted

Exceptions will be made only in the following situations: if a resident is unable to make decisions; a Medical Durable Power of Attorney may be called for a decision, or in the case of End of Life/Comfort Care visitation. Visitors must be approved prior to arrival at WMH

Outpatient – testing

No visitors will be allowed to accompany a patient unless serving as a guardian, Medical Durable Power of Attorney, or is needed for Activities of Daily Living (ADLs)

Medical Office Building (MOB) & Community Medical Center (CMC), all Provider & outlying clinics.

  • No visitors may accompany a patient unless the following circumstances apply:
  • A patient who is considered a minor (under 21) may have (2) parents or guardian.
  • A Medical Durable Power of Attorney or other adult may accompany a patient if in need of personal assistance with Activities of Daily Living (ADLs) as needed.

WMH Statement on Aggressive Behavior

Our hospital is a healing environment. Aggressive behavior will not be tolerated.

Examples of aggressive behavior include but are not limited to:

  • Physical assault
  • Verbal harassment & abusive language
  • Sexual language directed at others
  • Threats of any kind
  • Refusing to wear a mask

Per the Michigan Department of Health and Human Services, all health care facilities must prohibit from entering their facilities any visitors that: are not necessary for the provision of: medical care, the support of activities of daily living, or the exercise of power of attorney or court-appointed guardianship for an individual under the facility’s care; are not a parent, foster parent, prospective adoptive parent, or guardian of an individual who is 21 years of age or under and who is under the facility’s care; are not visiting an individual under the facility’s care that is in serious or critical condition or in hospice care; and are not visiting under exigent circumstances or for the purpose of performing official governmental functions.

Further, healthcare facilities are required to:

  • Limit visitor entry to designated entrances that allow proper screening;
  • Post signage at the visitor entrance instructing visitors to be assessed for symptoms of COVID-19 before entry and instructing persons who have symptoms of a respiratory infection, including, but not limited to, fever, cough, or shortness of breath to not enter the facility; 
  • Perform a health evaluation of all individuals that are not under the care of the facility each time the individual seeks to enter the facility, and deny entry to those individuals who do not meet the evaluation criteria. 
  • Strongly discourage entering any facility to visit persons at high risk of developing severe complications from COVID-19, including older adults and persons with underlying medical conditions;
  • Restrict visitation to the patient’s room or other designated locations;
  • Require visitors who are medically able to wear a mask or other cloth face covering for the duration of their visit, and swiftly remove from the facility visitors who fail to abide by this requirement; 
  • For in-patient stays, make available on-site and off-site alternatives to in-person visits, such as video or audio calls;
  • Disallow visitation during aerosol-generating procedures or during collection of respiratory specimens unless deemed necessary by hospital staff for the care and well-being of the patient; and
  • Permit visitation only during select hours and limits the number of visitors per resident.

We do not tolerate ANY forms of aggression. Incidents may result in removal from this facility and prosecution.