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Welcome to Registration/Admitting

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The goal of the Registration/Admitting Department is to make the process of checking in and obtaining services at War Memorial Hospital as convenient and easy as possible. Our staff  is ready to assist you with the registration process for a number of hospital services, including (but not limited to) inpatient admissions, emergency department services, ancillary services (like xray, laboratory, etc) and outpatient surgery.

For inpatient and outpatient services, please register in the Registration Department located just inside the South Main Entrance, which is accessed from Osborn Boulevard. This department is staffed from 6 a.m. to 6:00 p.m., Monday through Friday. On weekends, please register at our Emergency Department Registration Desk, which is open 24-hours-a-day, seven days a week.

What to Know Before You Arrive

Patients need to register prior to all testing, unless instructed otherwise upon scheduling. Please arrive approximately 15 minutes prior to your appointment time for this process.  Most appointments for War Memorial Hospital services are made through your primary care provider's office. Your provider's staff will call the appropriate hospital department directly with specific medical information to book your appointment.

Please Take a Ticket

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When you arrive to register for outpatient services or an inpatient stay, please obtain a ticket from the red ticket dispenser located just inside the entrance to the registration waiting room. The numbered ticket will be used to direct you to the next available clerk. You will be directed to a private registration room, since your privacy is a high priority at War Memorial Hospital.

What You Need to Register

Please have the following items ready when you arrive to insure a smooth and efficient registration process:

  • All current health insurance information including insurance card (s)
  • Picture ID
  • Physician orders if given by your physician office
  • Optional: Living will and/or Durable Power of Attorney papers to be scanned onto your electronic Medical Record

The Clerk will verify your current information and you will be requested to sign consent forms. You may also be asked to sign other forms that may be required by Medicare or other regulatory agencies. You will then be directed to your destination.

Emergency Department Registration

All Emergency patients should report directly to the ER Registration Desk. This desk is open 24/7.

Due to construction, you will need to enter the hospital via the Main South Entrance. The ER Registration desk is located straight ahead once you enter the building at the end of the hallway on your right. The Registration Clerk will ask your name and general complaint and will contact the ER nurse to initiate your visit.

Surgical Registration

On the day of your scheduled surgery (inpatient or outpatient) you may report DIRECTLY to the 1st floor nurse's station. You do NOT NEED TO REGISTER on the day of your surgery. You do need to register for any pre-operative outpatient testing prior to the day of your surgery.

 

Registration Department Director

Lindsey Gregg

Phone: (906) 253-2789

Email: lgregg@wmhos.org